FAQ’s for Lowcostemi

What is the shipping time?

We ship all orders within 3-5 business days.

What is the return policy?

We have 30-day refund policy, It means you can request a return within 30 days of buying the products.

What is the payment option?

Currently, we have only used cash on delivery (COD). It means when you get delivery, you’ll pay our courier partner there.

Can I cancel my order?

You can cancel your order if the products have not yet shipped.

Do you ship internationally?

No, we currently only ship in India.

Do you offer exchanges?

No, you will have to order new products and return the ones you already ordered if you would like to exchange any items.

How long does it take to process a refund?

Please allow up to 10 business days for your refund to be processed after we receive your returned goods. Depending on your bank, the time it takes for the refund to appear in your account will differ.

How can I contact customer support?