Billing Terms and Conditions for Lowcostemi
We are appreciative of your Lowcostemi shopping. These Billing Terms and Conditions outline the process and guidelines for orders placed on our website, with a focus on our Cash on Delivery (COD) payment method.
- Payment Method
At Lowcostemi, we currently only accept Cash on Delivery (COD) as the payment method for all orders placed through our website.
- Cash on Delivery: You agree to pay the full amount in cash at the time of delivery. The total amount payable will include the price of the product, applicable taxes, and shipping charges as specified at checkout.
- Ensure that the exact amount of cash is available at the time of delivery. The delivery agent may not be able to provide change.
2. Order Confirmation
You will receive an email with order details as soon as your order is placed. This confirmation merely verifies that we have received your order; it does not imply acceptance of it. We reserve the right to accept or decline any order at our discretion.
3. Order Cancellation
- By the Customer: You may cancel your order before it has been shipped by contacting us at info@lowcostemi.com or +91 78199 12184. Once an order is out for delivery, cancellation will not be accepted.
- By Lowcostemi: We reserve the right to cancel any order if we are unable to fulfill it due to issues such as stock availability, incorrect pricing, or if we suspect any fraudulent activity.
4. Billing Accuracy
While we strive to ensure the accuracy of all billing information displayed on our website, occasional errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been placed. In such cases, we will contact you with the updated information and give you the option to confirm or cancel your order.
5. Shipping Charges and Taxes
The total amount payable at the time of delivery will include:
- The product price as listed on our website.
- Applicable taxes as required by Indian law.
- Shipping charges, if any, as displayed during checkout.
Please review your order details carefully before confirming your order. Shipping charges and taxes are non-refundable in the event of a return, unless the return is due to an error on our part.
6. Failed Cash on Delivery
If you are unavailable or unable to make the payment upon delivery, the order may be canceled, and future orders may be restricted. We reserve the right to refuse service to customers who repeatedly fail to complete COD orders.
7. Return and Refund Policy
In case of a return, please refer to our [Return and Refund Policy]. If a refund is approved, you will be contacted for the necessary details, and the refund will be processed within 10 business days through a bank transfer or another method agreed upon between you and Lowcostemi.
8. Customer Responsibilities
By placing an order with Lowcostemi, you agree to:
- Provide accurate and complete shipping and contact information.
- Ensure that someone is available at the delivery address to accept the order and make the payment in cash.
- Follow the return and refund guidelines as outlined in our policies.
9. Changes to Billing Terms and Conditions
Lowcostemi reserves the right to update or modify these Billing Terms and Conditions at any time without prior notice. Any modifications made here will take effect right away. Acceptance of the updated terms is indicated by your continued use of our services.
10. Contact Information
For any questions or concerns related to billing, payments, or other inquiries, please contact us at:
- Email: info@lowcostemi.com
- Phone: +91 78199 12184
- Mailing Address: 353, Raj Imperia, Vraj Chowk, Surat, Gujarat 395006, India